For leaders seeking to improve operations, the ultimate goal is to develop a problem-solving culture that touches upon all aspects of the organization. This session focuses on the questions that you need to ask to drive deeper critical thinking, better problem breakdown, and better root cause analysis. Further, Karen will show you how to sell the need for solving a problem in the first place. She’ll address the multiple hats a problem solver wears, and the organizational mindsets that are critical for good problem solving. Even if you have good problem solving skills yourself, this session will help you spread that know-how to others.