Laurie manages the team of business analysts at J. J. Keller & Associates, Inc., the nation’s leading provider of safety and regulatory compliance solutions. She has been immersed in the area of business process management and continuous improvement for more than 20 years, achieving quality and productivity outcomes to benefit the bottom line at companies in the printing and manufacturing industries. She joined J. J. Keller in 2018. She is an operational leader who improves corporate performance by managing and optimizing a company’s business processes. She spends her days facilitating process development and process management–in a relentless effort to improve products, services, and processes and apply better solutions that meet new requirements, unarticulated needs, or existing market needs.
Standard Work: The Foundation of Continuous Improvement
Standard work is a collection of the best practices known at any given point, or “how we currently do things.” Standard work creates calm. It reduces chaos, it’s organized, it’s useful, it empowers associates to problem solve on their own, and it fosters a culture of collaboration. If this sounds too good to be true, you’re wrong! While the thought of developing standard work may seem daunting, without it you can’t measure the success of any given task. If you are unclear about how something is done, you can’t improve it. In this presentation, you’ll learn about the benefits of standard work, some simple methods to tackle the beast of developing standard work, and how you can easily maintain standard work through a culture of continuous improvement.