With a consulting and coaching career spanning more than 20 years, Mike Orzen has collected a unique blend of Lean, Six Sigma, Finance, IT, and Operations insights that he uses to help organizations in their pursuit of Enterprise Excellence. He has been plant manager of a medical implants facility, and spearheaded strategic planning and project management office practices in several organizations. Mike’s experience includes systems design, enterprise-wide project management, and large-scale roll out of Lean initiatives in global companies as guide and coach.
His company, Mike Orzen & Associates, helps companies respectfully engage people, improve business process capability, and leverage information technology to drive a culture of operational excellence.
Mike is coauthor of the award-winning book Lean IT: Enabling and Sustaining Your Lean Enterprise. The book explores many aspects of Lean IT – including integrating IT with the business, information-based process improvement, Agile software development, infrastructure operations, ITIL, cloud computing and project management.
He is a recipient of the Shingo Prize for Operational Excellence Research and Professional Publication Award, a faculty member of the Lean Enterprise Institute (LEI), an associate of GBMP, a licensed affiliate of the Shingo Institute, and a certified Shingo facilitator and assessor. He is also an advisor and instructor with ThedaCare’s Healthcare Value Network, as well as a coach and adjunct professor with Ohio Sate University’s Master of Business in Operation Excellence program. He holds degrees from Stanford University and the University of Oregon as well as certifications in Management Accounting, Production and Inventory Control, Project Management, Six Sigma and Agile.
How to Lead with Respect
Building a great organization requires effective leadership. A key element that is often misunderstood is what it means to lead with respect. This involves awareness of a leader’s focus and intention, and how well the leader connects with people to create an environment of mutual trust and sustained high levels of performance. This is accomplished through the application of seven core practices. We’ll explore why leading with respect is essential in a successful transformation, what respect looks like in practice, the seven core practices, and how they impact people to drive lasting change for the better.