Sylvia has 20 years of experience assisting companies in improving work performance. Her key capabilities are in the areas of change management planning and implementation, process improvements, organizational development, communication, strategic facilitation, and customized training. Sylvia’s professional skills as a change Leader, Lean Six Sigma Black Belt, and instructional designer have led to her being selected to lead complex change projects. She originated and developed the change management service line for Accenture’s Southwest division, and has worked as a consultant for dozens of companies, including long-standing clients Deloitte and Lockheed Martin. She also provides consulting through TMAC, the Manufacturing Extension Partnership in Texas.
Leading Change with your Eyes Open
I used to wonder why people would say, “Everyone resists change”. In my experiences over the last 25 years in organization change management, I worked with many people who didn’t resist changes. When a change is implemented on paper – or computer screen – and then presented to people to implement, that is when resistance occurs. Change is the event. Transformation is what people go through in order to implement and sustain changes within your organization. This session will help you predict some of the effects transition will have on your employees and Lead with your Eyes Open.