AICC or TLMI Member
Cancellation and/or substitution requests must be received via email (firstname.lastname@example.org). You are responsible for ensuring that Printing Industries of America receives the request. Our staff will reply with an email acknowledgement.
If you are unable to attend the conference, you may have someone attend in your place by contacting Member Central at 800-910-4283 x770 or via email at email@example.com. If you are not in a position to transfer your registration to another person, then the following refund guidelines apply:
- Registrants cancelling on or before Saturday, March 30 will receive a full refund less a $175 processing fee.
- Registrants cancelling after March 30 will not be eligible for a refund. Upon request, PIA may issue a credit toward attendance at a future PIA conference taking place within 12 months.
If you do not attend the conference you are liable for the entire fee unless other arrangements have been made in advance.
All refunds will be issued by Printing Industries of America by check or by credit to the charge card used during registration.
Printing Industries of America reserves the right to cancel or reschedule the conference due to weather or unforeseen circumstances beyond our control. In the event of cancellation, you are entitled to a full refund, however we are not responsible for travel arrangements, travel fees, or any additional expenses incurred as a result of the cancellation. In the extremely rare situation that a cancellation is necessary (it has never happened in the conference’s history), Printing Industries of America will contact you at the email address you provided when registering.
We encourage you to give us feedback on any aspect of our service—please contact Jim Workman at (412) 259-1710 or firstname.lastname@example.org. We will do our best to resolve things to your satisfaction quickly and fairly.