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Break the Telling Habit

9:30–10:15 a.m.
Katie Anderson / Katie Anderson Consulting  

It’s easy to believe that to be a great leader you have to be the expert in the room with all the answers. But what if that belief was not true? Many managers are good at solving problems. The problem is that they solve problems for others rather than developing the capability of team members to solve their own problems, and burdens the manager with the ownership of all the problems. Leaders need to learn to break their telling habit in order to solve more problems and engage their people. Doing so requires asking questions from a place of curiosity to learn what a team member is thinking, not to lead them to your answer. Leaders also need to be aware of the words they use and how they could be received. Discover practices that can change your behavior to encourage critical thinking skills in others, solve more problems, and amplify your impact.


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