Many leaders seek a process for rapid improvements, ignoring the transitory nature of such an effort. Some simply want to have “checked the box” that they have “done Lean” and move on. Rarely does a senior leader truly understand the full potential impact of a Lean management system and methodically pursues its adoption, especially in a government agency. The next time you wonder if it’s possible to transform your business and reap significantly higher performance, remember this presentation.
