As a President of Wright Global Graphics in Thomasville, North Carolina, Greg Wright is responsible for the strategic direction of our company and removing roadblocks to success for employees. The company has four U.S. manufacturing facilities and one in China and produces labels for a range of industries, including woven labels for the mattress and upholstery industries, as well as heat seal labels for floor covering. Wright has been leading the company’s continuous improvement efforts for many years and is a regular conference attendee. Prior to joining the second-generation family business, he worked in the hospitality industry for Summit Hospitality and Ritz-Carlton.
Recovering from a Ransomware Attack with a CI Mindset
(Process & Tools–Advanced) Imagine that ransomware has gotten into your computer system, encrypted files, and left ransom notes. You tell the criminals to pound salt, do your best to minimize impact on customers, and begin the painful recovery. That’s what Wright Global Graphics faced, and without a CI mindset 200 employees might have been out of work. Listen to the remarkable account of how Wright rebounded, the lessons it learned, and how the affair strengthened its commitment to continuous improvement.