Jeff Ellington became chief executive officer of Runbeck Election Services in 2021. He joined Runbeck Election Services in 2011, eventually advancing to chief operating officer and president. Prior to joining Runbeck, Ellington was the worldwide customer service manager at MailCode Inc. and product manager for Pitney Bowes. With multiple years of hands-on experience in elections, he focuses on achieving the highest customer satisfaction and pushing innovation throughout the entire Runbeck team. He champions the Runbeck Lean Manufacturing initiative and consistently refines the strength and cohesiveness of current activity. Runbeck Election Services is a leading provider of election services. For the 2020 general election, it printed more than 35 million ballots and mailed more than 16 million ballot packets.
No Room for Error: Our Lean and Bottom Up Strategy
(Leadership & Culture)Ensuring that the American voting process can be trusted is a big responsibility for Runbeck Election Services, which prints ballots and facilitates elections around the country. Any mistake brings glaring attention, such as one in 2014 that caused the company to reinvent itself. Culture, leadership, and Lean processes are now the foundations of the company. From the concept of “hansei” to fostering trust throughout the organization, the company has many aspects worth emulating.